Worldwide Shipping & Free Shipping Threshold | 全球送貨、滿額免運                      Free delivery to Hong Kong and Macau self-pickup points for orders of $500 or above; free home delivery to Hong Kong, Macau, Taiwan and Mainland China for orders of $800 or above.

Contact Us

Whether you have questions about our products, orders, or brand, the Private Structure team is here to assist you. We are committed to providing exceptional customer service to ensure your experience is seamless and satisfying.

Contact Information

Phone: +852 5523 9610
Service Hours: Monday to Saturday 14:00 – 21:00; Sunday and Public Holidays 14:00 – 19:00

Email: contact@privatestructure.hk

WhatsApp: wa.me/85255239610 (Click to chat)

Private Structure Physical Store

Address: Room 2201A, 22/F, Wide Commercial Building, 1A-1L Tung Choi Street, Mong Kok, Hong Kong

Business Hours: Monday to Saturday 14:00 – 21:00; Sunday and Public Holidays 14:00 – 19:00

Map: Click to view on Google Maps

Frequently Asked Questions (FAQs)

Before contacting us, we recommend visiting our FAQ page. You may find answers to common questions about orders, payments, shipping, returns, and sizing.

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